Long’s is looking for a dynamic and creative Social Media Manager to join our team. This position is responsible for developing and creating social media campaigns and the day-to-day management of the company’s social media properties. Successful candidates must possess an elevated professional demeanor and be an excellent communicator, a versatile creative writer, and a team player. They will develop and maintain social media campaigns, collect and analyze data to optimize performance, and create content for the company's social media platforms. The Social Media Manager must stay up to date with trends in social media and utilize their expertise to ensure the company's online presence and brand value are promoted.

This is a Full-Time position based in our Burlington, MA corporate office and will require occasionally working on weekends and some early evenings.  This position comes with a comprehensive benefits package.  

Essential Job Functions / Core Responsibilities:

• Develop social media content plans that are consistent with the company’s brand identity.
• Create consistent, meaningful content on all social media platforms, including writing and editing social media posts, capturing and editing static and video content, improving audience engagement, and collaborating with brand marketing to select product for content shoots. 
• Manage daily social media posts and continually look to evolve and elevate Long’s presence both in existing channels as well as new ones if and when they become relevant.
• Actively engage with social followers and relevant community members to amplify our presence on respective channels, including responding to queries in a timely manner.
• Manage monthly reporting and the analyzation of key performance indicators (KPIs) to determine the performance of social media platforms and campaigns, and make recommendations based on the data.
• Manage the creation of monthly and yearly calendars for all social platforms, identifying opportunities around key consumer moments, cultural events, and trends.
• Think strategically and collaboratively about how “social-first” content can integrate within other channels including the Long’s website, email and the retail experience.
• Appear on camera as a brand ambassador for Long’s, participating in photo and video content for digital channels as needed.
• Aim to create a connected experience between social communities and other customer touchpoints.
• Suggest recommendations to adjust the social media marketing strategy for optimal results. 
• Stay up to date on best practices and emerging trends in social media. 

Required Skills and Experience:

• Bachelor’s degree in journalism, communications, marketing, or a related field required.
• 3+ years of social media experience including planning and managing content in a corporate, or agency setting.
• Excellent written and verbal communication skills and must have a thorough understanding of social media management and strategy.
• Experience using various analytics software.
• General understanding of retail operations and jewelry products.
• Ability to think critically about how to evolve and elevate company presence across all communications channels.
• Experience in leading campaigns, developing assets, data storytelling, media relations, and issue handling.
• Creative mindset with the ability to think outside the box and come up with innovative ideas for social media campaigns.
• Strong project management and organizational skills with the ability to multitask and manage multiple projects simultaneously.
• Working knowledge of HTML and CSS.
• Proficiency with media production tools such as DSLR and smartphone cameras.
• Ability to take creative direction.
• Ability to work in a fast-paced, high pressure environment. 

Salary Range: Salary Minimum $65,000/yr  - Salary Maximum $115,000/yr

The base salary range above represents the low and high end of Long’s Jewelers salary range for this position. Actual salaries vary based on various factors including but not limited to experience, contribution to the success of the company, and performance.

The range listed is just one component of Long’s Jewelers total compensation package for employees. Other rewards may include annual bonuses and program-specific awards. In addition, Long’s provides a variety of benefits to eligible employees including health and wellness programs, life and disability insurance coverage, a retirement savings plan with a company match, paid holidays and paid time off, and a generous employee discount. Long’s Jewelers is an Equal Opportunity Employer.

Please send resume and cover letter to: HR@longsjewelers.com 

Do you have… a passion for luxury timepieces?… a passion for making people happy? … an ambition to advance a career in retail?

Due to growth, Long’s is seeking Luxury Timepiece Sales Professionals for our Boston-area locations, including Burlington and Peabody. This position is ideal for someone who excels at providing unparalleled customer experiences, celebrating life’s most special moments with our clients. Candidates must be highly motivated self-starters with the ability to work with limited oversight.

Job Responsibilities Include:

• Cultivate on-going relationships with customers with a focus on return visits and future purchasing opportunities.
• Demonstrate successful outreach to potential and existing customers through proactive clienteling.
• Achieve sales objectives by focusing on the best-possible customer experience through storytelling, personalized service, and authentic interactions with every customer.
• Embrace continuous learning across all product lines and categories, including stones, metals, settings, brands, etc.
• Assist with daily store opening and closing tasks, including inventory counts and set up/break down of on-floor product.

Qualifications:

• Multiple years of experience in a luxury sales environment; prior experience selling luxury timepieces a plus.
• Great passion for Horology and knowledge of fine, luxury timepiece brands. 
• Proven experience and approach to building and growing a client base.
• Great way with people and an ability to communicate and keep a level head at all times.
• Have a great work ethic, team attitude and a hands-on, roll your sleeves up approach.
• Entrepreneurial spirit.

Salary Range: Salary Minimum $29/hr  - Salary Maximum $70/hr

The base salary range above represents the low and high end of Long’s Jewelers salary range for this position.  Actual salaries vary based on various factors including but not limited to experience, contribution to the success of the company, and performance.

The range listed is just one component of Long’s Jewelers' total compensation package for employees. Other rewards may include annual bonuses and program-specific awards. In addition, Long’s provides a variety of benefits to eligible employees including health and wellness programs, life and disability insurance coverage, a retirement savings plan with a company match, paid holidays and paid time off, and a generous employee discount. Long’s Jewelers is an Equal Opportunity Employer.

Please send resume and cover letter to: HR@longsjewelers.com.

We are seeking an experienced Master Jewelers who excel at understanding the design and craftsmanship of fine jewelry. Ideal candidates will have expert knowledge in bench design, precious metals and gemstones, with a focus on custom jewelry and repairs. Must be a highly motivated self-starter with the ability to work with limited oversight.

Job Responsibilities Include:

• Set stones in prong and bezel, including fancy cut stones.
• Re-tipping prongs.
• Create stone mounts.
• Perform channel and platinum rebuilds.
• Perform minor ring repair and other jewelry repairs, including chain and clasp repairs.

Requirements:

• Ability to work with all metals, including 14k, 18k, platinum and sterling silver.
• Master level skillset with torch. Prefer some laser experience.
• Ability to complete 15 – 20 repairs daily, in addition to the shared maintenance and general upkeep of the shop.
• Creative thinker with strong problem-solving skills, and the ability to use sound judgment to arrive at the best outcome based on the information at hand.
• Ability to interact with external and internal customers.

Due to growth, Full-Time and Part-Time opportunities are currently available in our Burlington, MA, Peabody, MA, Braintree, MA, Boston, MA and Nashua, NH location.

Salary Range: Salary Minimum $24/hr  - Salary Maximum $70/hr

The base salary range above represents the low and high end of Long’s Jewelers salary range for this position.  Actual salaries vary based on various factors including but not limited to experience, contribution to the success of the company, and performance.

The range listed is just one component of Long’s Jewelers' total compensation package for employees. Other rewards may include annual bonuses and program-specific awards. In addition, Long’s provides a variety of benefits to eligible employees including health and wellness programs, life and disability insurance coverage, a retirement savings plan with a company match, paid holidays and paid time off, and a generous employee discount. Long’s Jewelers is an Equal Opportunity Employer.

Please send resume and cover letter to: HR@longsjewelers.com

Long’s Jewelers is looking for motivated individuals to join our team at our new Patek Philippe and High Jewelry Boutique on lower Newbury Street, focusing on curated, high quality and high value timepieces and jewelry, both new and estate. We strive to provide the absolute best customer experience, and look for driven professionals who have a true love of working with people and building relationships.

Open positions include:

• Experienced Patek Philippe Sales Professionals

Attributes we are looking for include:

• Proven luxury experience, with prior sales experience of complicated timepieces (such as Patek Philippe and other brands) and pre-owned watches & jewelry preferred.
• Ability to develop diverse a diverse client book consisting of both new and top clients on a consistent basis.
• Practice a customer-focused approach at all times.
• Self-motivated mindset with ability to work in a team environment.
• Continuous learner who is curious about all product lines and across categories.

Salary Range: Salary Minimum $24/hr  - Salary Maximum $70/hr

The base salary range above represents the low and high end of Long’s Jewelers salary range for this position.  Actual salaries vary based on various factors including but not limited to experience, contribution to the success of the company, and performance.

The range listed is just one component of Long’s Jewelers' total compensation package for employees. Other rewards may include annual bonuses and program-specific awards. In addition, Long’s provides a variety of benefits to eligible employees including health and wellness programs, life and disability insurance coverage, a retirement savings plan with a company match, paid holidays and paid time off, and a generous employee discount. Long’s Jewelers is an Equal Opportunity Employer.

Please send resume and cover letter to: HR@longsjewelers.com.

Due to growth, Long’s Jewelers is seeking an experienced watchmaker to support our thriving luxury timepiece business. This role demands advanced technical expertise, including brand, model, movement, and material identification. The ideal candidate will embody a passion for watches backed by expert knowledge of watch service and repair. This role is based in our Burlington, MA corporate office.

Responsibilities:

• Determine brand authenticity and condition, both external and functional performance, of timepieces.
• Accurately diagnose and perform quality service and repair of basic to moderate complexity on customer-owned merchandise, with the aim of improving overall condition, function, and timing accuracy on both quartz and mechanical watches.
• Identify and requisition parts for repairs.
• Handle all necessary documentation and recordkeeping of service and repairs according to Long’s policies and procedures.
• Maintain a clean and efficient workspace and ensure proper use and maintenance of work tools.
• Communicate proactively with department leaders with regards to progress on various projects and overall scope of pending work.
• Participate in trainings, audits, and meetings as required, including travel when applicable.
• Assist other watchmakers to authenticate and resolve complex repairs.

Qualifications:

• 3 – 5 years + Advanced technical watchmaking expertise, including brand, model, movement, and material identification.
• Familiar with both Swiss and Japanese movements.
• Demonstrated experience in repairing and servicing luxury watches, with skills including but not limited to: quartz/mechanical movements, chronographs, perpetual calendars, and lathe work.
• Proficient with case disassembly/reassembly of quartz, mechanical, and chronograph watches.
• Ability to multi-task and work on multiple service projects at the same time. Prioritization is key.
• Must possess excellent hand and eye coordination, and the ability to perform fine motor skills.
• Extremely accurate vision, natural or corrected.
• Demonstrated ability to work independently and anticipate organizational needs, including the ability to meet deadlines and successfully complete projects.
• This is a Full-Time position. This position comes with a comprehensive benefits package.

Salary Range: Salary Minimum $30/hr  - Salary Maximum $60/hr

The base salary range above represents the low and high end of Long’s Jewelers salary range for this position.  Actual salaries vary based on various factors including but not limited to experience, contribution to the success of the company, and performance.

The range listed is just one component of Long’s Jewelers' total compensation package for employees. Other rewards may include annual bonuses and program-specific awards. In addition, Long’s provides a variety of benefits to eligible employees including health and wellness programs, life and disability insurance coverage, a retirement savings plan with a company match, paid holidays and paid time off, and a generous employee discount. Long’s Jewelers is an Equal Opportunity Employer.

Please send resume and cover letter to: HR@longsjewelers.com.

Do you have… a love of fine jewelry? … a passion for making people happy? … an ambition to advance a career in retail?

Due to growth, Long’s is seeking an Experienced Diamond Sales Professional in our Burlington location. This position is ideal for someone who excels at providing unparalleled customer experiences, celebrating life’s most special moments with our clients. Candidates must be highly motivated self-starters with the ability to work with limited oversight.

Job responsibilities Include:

• Cultivate on-going relationships with customers with a focus on return visits and future purchasing opportunities.
• Demonstrate successful outreach to potential and existing customers through proactive clienteling.
• Achieve sales objectives by focusing on the best-possible customer experience through storytelling, personalized service, and authentic interactions with every customer.
• Embrace continuous learning across all product lines and categories, including stones, metals, settings, brands, etc.
• Assist with daily store opening and closing tasks, including inventory counts and set up/break down of on-floor product.

Qualifications:

• REQUIREMENTS: Multiple years of experience in a luxury environment selling diamonds and other fine jewelry. No exceptions please.
• Proven knowledge of diamonds and gemstones; GIA and other certification a plus.  Great passion for jewelry and other luxury products.
• Proven experience and approach to building and growing a client base.
• Great way with people and an ability to communicate and keep a level head at all times.
• Have a great work ethic, team attitude and a hands-on, roll your sleeves up approach.
• Entrepreneurial spirit

Salary Range: Salary Minimum $24/hr  - Salary Maximum $70/hr

The base salary range above represents the low and high end of Long’s Jewelers salary range for this position.  Actual salaries vary based on various factors including but not limited to experience, contribution to the success of the company, and performance.

The range listed is just one component of Long’s Jewelers' total compensation package for employees. Other rewards may include annual bonuses and program-specific awards. In addition, Long’s provides a variety of benefits to eligible employees including health and wellness programs, life and disability insurance coverage, a retirement savings plan with a company match, paid holidays and paid time off, and  a generous employee discount. Long’s Jewelers is an Equal Opportunity Employer.

Please send resume and cover letter to: HR@longsjewelers.com.