We love getting feedback from our customers who shop at Long’s. Day after day, we help people find something that’s just right for whatever occasion that brings them to our store – be it an engagement, wedding, anniversary, birthday, or just because. Whether someone is buying a diamond engagement ring for a wedding proposal, a new watch to celebrate a big promotion, or a piece of gold jewelry to commemorate a fiftieth anniversary, there is a story behind every purchase, and we strive to help you make it memorable. Moreover, our customer reviews help others in the area learn more about our business and what they can expect when they walk through our front door.
Here are a few customer testimonial excerpts from our Burlington location:
“My fiance and I bought our wedding rings at Long’s Jewelers during Wedding Band Weekend. I just have to say, everything about Longs is fantastic. We arrived just as the event was kicking off on Friday afternoon. We worked with Michelle who brought us around, showing us lots of rings, listened carefully to our comments, and helped us narrow down what we wanted until we found the perfect wedding bands.
I’ll admit that we were a bit nervous going in because neither of us know very much about jewelery, but Michelle was fantastic; never pushy, always listening, explaining and answering every question that we asked, and she is so funny, which kept us comfortable and happy. We couldn’t have had a better experience.”
“I do not spend that much time in Jewelry stores but have been to my fair share. This store is large but designed very well with great lighting and exceptionally clean decor. What I like most about this place is the service. They are extremely helpful and provided the type of suggestions and knowledge that a buyer wants to get. This is a great old New England jeweler who has kept up with the times but also kept the old high quality service.”
“My husband and I were looking for an engagement ring and had gone to many many jewelery stores looking for a trellis setting for a sapphire. The trellis settings were not that difficult to find, however it WAS difficult to find one that wasn’t chunky/heavy looking. I have small hands so what most stores had was just too large for me. So Long’s was able to make my ring for me based off a description of what I wanted and the specs of another ring that was almost what I wanted but not quite. They have a computer simulation that will show you the details, and the jeweler will have you come in and approve the design before they cast it. The process was very easy and it really was not expensive. I am not really a jewelry girl ( this was my 1st foray into the jewelery world) and my engagement ring will likely be the nicest piece of Jewelery I will ever own, so I was a little picky over it. But they were extremely accommodating and pleasant to work with.
I highly recommend making your jewelery with them if you are having trouble finding exactly what you like.”