We love getting feedback from our customers who shop at Long’s. Day after day, we help people find something that’s just right for whatever occasion that brings them to our store – be it an engagement, wedding, anniversary, birthday, or just because. Whether someone is buying a diamond engagement ring for a wedding proposal, a new watch to celebrate a big promotion, or a piece of gold jewelry to commemorate a fiftieth anniversary, there is a story behind every purchase, and we strive to help you make it memorable. Moreover, our customer reviews help others in the area learn more about our business and what they can expect when they walk through our front door.
Here are a few customer testimonial excerpts from our Natick location:
“So my fiancé and I had just left Tiffany looking for wedding bands and decided to go to Longs, right across the street. I found the service at Longs to be significantly better, with better prices on equivalent pieces of jewelry.
Our sales associate Paul did not work on commission, was more than happy to clean every piece of jewelry on each of us (including my Rolex) free of charge just to enhance the experience. At the end of the day we bought more jewelry, for less cost, and had a wonderful experience. I will absolutely be back and suggest everyone go see Paul, he’s jolly, fun and doesn’t pressure you at all.”
“I consider myself to be a very particular consumer who studies all the options before making a purchase. When I began shopping for an engagement ring, I feared suffering from “analysis paralysis”. It’s a big decision, and I had a lot of uncertainty about where to shop and who to trust.
Fortunately, I walked into Long’s Jewelers on Speen Street in Natick and met Paul Weber. Paul demystified the whole process for me. Not only is he an expert jeweler, he knows how to help his customers make informed purchase decisions. In my case, he answered my endless list of questions about buying diamonds and described in detail all the characteristics to consider. Thanks to Paul’s help, I found a diamond ring that my fiancée absolutely loves!”
“Thumb up to Paul at Long’s…Paul was extremely helpful and completely honest when assisting me and and my spouse finding the ideal engagement ring. If you are a perfectionist and want a heads turn diamond ring….Long’s is the place to go!!!!”