We love getting feedback from our customers who shop at Long’s. Day after day, we help people find something that’s just right for whatever occasion that brings them to our store – be it an engagement, wedding, anniversary, birthday, or just because. Whether someone is buying a diamond engagement ring for a wedding proposal, a new watch to celebrate a big promotion, or a piece of gold jewelry to commemorate a fiftieth anniversary, there is a story behind every purchase, and we strive to help you make it memorable. Moreover, our customer reviews help others in the area learn more about our business and what they can expect when they walk through our front door.
Here are a few customer testimonial excerpts from our Peabody location:
“First and foremost, their customer service is amazing. You feel like royalty when you enter the door even if you look like crap (I know from experience) and you have no money. I had my wife’s white gold ring “dipped” and they took care of it right away. I am very pleased with this business.”
“After trying several jewelry stores in the area in search of wedding bands, we stopped at Long’s in Peabody and I am so glad we did! They are open on Sunday’s which happens to be a rarity in the jewelry world, unless you go to one of the mall shops. When we walked in we were immediately greeted and brought over to the Men’s wedding bands and assisted by our salesperson Marie. Within 5 minutes my fiance had found a ring that he loved, and he had tried on many before this. She listened to what he was looking for and knew what she was doing from years of experience, she found a ring that matched his likes exactly. Next we moved on to the women’s bands, I explained to her what I was looking for she took a moment and looked at my engagement ring and again selected a perfect match. It looked so good with my ring that I didn’t even try on another in the store. Their prices were competitive and maybe a bit on the higher end but I truly believe you get what you pay for here. They do everything in house and stand behind their jewelry. If you’re looking for great quality and service make sure you stop in to Long’s.”
“I found Long’s to be a great place to buy a ring that my fiance-to-be would love. I was new to the process of looking at diamonds and was completely raw to all intricacies involved. I didn’t know a thing about what made one diamond better than the other. The saleswoman, Barbara, quickly gave me a crash course in all I needed to know to buy the right ring. She told me what was most important, what I should look for, and what she thought the best value for the money I was willing to spend.”